Why can't I find the date and time I want for my party on your website? There are a few reasons the date and/or time you are hoping for is unable to be booked: a party is already booked at that time, Gymfinity is closed, or the party date you are choosing is less than 10 days away from the current date. *WE ONLY OFFER PARTIES ON SUNDAYS*

Are these parties a good fit for all ages? It depends. We don't suggest parties for kids under 4 years old because the activities require certain gross and fine motor skills and the 75 minutes of activity in the gym can be exhausting for little ones. However, you know your child best.

Are Gymfinity birthday parties like trampoline parks?: No. We believe that we offer a safer and more fun option for birthday parties! As part of our safety commitment, we do not allow anyone over the age of 18 on any gymnastic equipment nor the trampolines. Adult guests are allowed in our foam pit.

Does the maximum number of children in the size of a party include the birthday child?: Yes! If you are booking a Basic Party, it is a total of 12 kids including the birthday child. If you are booking a Plus Party, it is a total of 18 kids including the birthday child. And, if you are booking a Mega Party, it is a total of 24 kids including the birthday child. If you would like to include more than 24 children in a party, each child will incur a $25 extra charge on your bill.

Can I book a Mega party anytime during the day? Mega parties can only be booked in the 3:45pm time slot. This allows us to combine the party rooms and give you plenty of space for 24 birthday participants, parents and party hosts.

A party guest wants their sibling to join in the fun! Can they do other activities or purchase an open gym pass to play during the party time like a trampoline park? No, unfortunately, any additional participants in the gym will be billed to the party host. Since parties rent the entire gym, we cannot offer any passes to play at the same time as parties. It is up to the party family's discretion if they want to extend an invitation to siblings of guests.

What happens during the party?:  75 minutes are spent in the gym and the party typically breaks down as follows:

• 10 Min: Playing warm up games
• 20 Min: Running through our "Big Poppa" inflatable
• 30 Min: Climbing through our obstacle course, diving into the foam pit, and climbing on our rock-wall!
• 15 Min: Bouncing on the trampolines,

After the fun is done in the gym, it is time for food/cake/presents in the party room for 30 minutes!

Can we open presents in the party room? If you feel that there is enough time, we can certainly assist in getting presents ready to be opened! Typically, the 30 minutes in the party room is just enough time to eat pizza and cupcakes, sign the birthday t-shirt, and hand out party favors. Please reach out to our events director if you are interested in opening presents at your birthday party.

When would the $50 food fee be applied?:  We allow desserts (cake, cookies, brownies, etc.), fruits, vegetables, popcorn/chips/crackers, and drinks to be brought in without the fee. If you wish to have your own food delivered, bring in food not listed within what we allow, the food fee will be applied.

How much food should I order for my party?: This is entirely up to you-after all, you know your party guests best! However, our party packages include the amount of pizza/cupcakes that typically can feed a party at the maximum number of participants in that package. Our pizza is from Glass Nickel Pizza and each pizza has 12 slices. Our packages ensure that every child has a cupcake. If you believe that your party will need more pizza/cupcakes, we can add extra pizza for an additional $20 per single topping pizza, $25 per specialty pizza, and extra cupcakes for an additional $12 per 6 cupcakes.

Is the food you provide peanut-free?: Yes! The pizza and cupcakes are peanut-free! We cannot guarantee that food was not cooked in a nut-free facility.

Can you accommodate someone with a gluten allergy?: Yes! We can order you a gluten-free pizza! If you wish to bring in special food items for a few guests, that is okay and will not fall under the $50 food fee. We understand that some guests may need special food accommodations!

Do you have a freezer for ice cream or ice cream cakes?:  No, we do not. Sorry!

Can I bring decorations?: Yes! You can bring items to jazz up the party room like table decorations, cupcake toppers, balloons, etc. But we are unable to tape anything to the walls or ceiling.

Does the birthday child and guests need participation forms filled out?:  Yes! Our participation forms are to be filled out YEARLY! If you have not been to Gymfinity for a while, odds are you need to fill out the form! Here's a link to the form: https://gymfinity.com/participation-form/

Do I get invitations?: Yes! The link is located in each email that you receive from our events department. You can fill in your information and hand them/ mail them! You can print and hand write the information in or… if you have Adobe PDF, you can open the document, go to tools across the top, select "fill & sign," and insert text boxes to type the information in and print multiple copies!

Can I use a coupon on my party/are there discounts?: Yes, and yes! We offer $20 off a party if you are a Gymfinity Member. (If you are not a member and are interested in becoming one or want more information, ask the front desk!) You are also able to apply other coupons (Bucky Book, Mailer Postcard Coupons, etc.) but are unable to use more than one coupon. You can pair a membership discount with a coupon!

What if I need to arrive early/stay later in the party rooms to set up and break down decorations?:  We are more than happy to accommodate any extra time setting up your party room! You may arrive 15 minutes prior to the party start time and stay 15 minutes after your party time ends for set up and break down. Our awesome party hosts are always available to help out with any decorating and cleaning up!! If you need the party rooms for longer than the allotted 15 minutes, please contact us at gymcrazium@gymfinity.com to discuss arrangements. If you stay late or arrive early without prior arrangements, you will be charged a $35 fee.

Can I cancel my party?:  Yes. If a problem arises and you must cancel your party, you can do so by emailing gymcrazium@gymfinity.com.  The $50 deposit is non-refundable.

Can I reschedule my party?: Rescheduling a party can be discussed on a party-to-party basis, based on availability and Gymfinity staffing.  If there is a scheduling conflict and you wish to reschedule for a future date, please e-mail gymcrazium@gymfinity.com as soon as possible.

Can I change my party booking?:  Did you book a white ribbon and wish you had booked a blue ribbon? Did you choose two add-on pizzas, and now you want twelve? Changes can be made to your party booking through 5PM the Wednesday before your party! To make changes, e-mail gymcrazium@gymfinity.com or call (608) 848-3547.