Make Up Policy

  • Families must notify our gym office at or call us at 608.848.3547 at least 24 hours in advance of the absence. Please include your student's reason for absence in your message. Emergencies and illness: please call as soon as possible. If we are not notified prior to absence, your student will not be eligible for a makeup.


  • We CANNOT schedule makeups prior to an absence occurring.


  • Students are allowed 1 makeup per calendar month. All other makeups will receive an open gym pass. No compensation or tuition credit will be issued for any absences.


  • Families need to contact the gym office to schedule the makeup within 2 weeks of the absence. After 2 weeks, your make up is forfeited.


  • Makeups are NOT guaranteed. Due to capacity limits of classes, we cannot guarantee a makeup in a specific class, time, day, or instructor. Makeups may be in a class that is a different level or age group than your student's regular class.


  • We will do our best to accommodate families with siblings who wish to attend the same class for a makeup, but we cannot guarantee there will be an available option.


  • If you miss your makeup, it cannot be rescheduled and you forfeit that makeup.


  • There are no make ups given for gym closures that are due to weather, acts of God, or any other reason that is out of the gym's ability to control. No credits, refunds, or make ups will be given in those cases.

Inclement Weather Policy

Gymfinity has established an inclement weather policy that is independent of the public school cancellation policy. The safety of our students, their families, and our staff is our primary concern. In the event of winter weather conditions that render driving hazardous, Gymfinity will notify families and staff via email, social media, and the Gymfinity website of any class cancellations. It is worth noting that low temperatures alone will not warrant the cancellation of classes. However, if a decision to cancel classes is necessary, Gymfinity will notify families via email, social media, and an announcement on the Gymfinity website.

Gymfinity does not offer any make ups, credits, or refunds for cancellations due to weather conditions.

Decisions regarding class cancellations will be made by 2 pm for evening classes and the night before for morning classes.

We will do our best accommodate extenuating circumstances. Please contact our gym office to discuss specific situations.